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Complaint Management System

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Complaint Management System

Wasel® is your solution if you are looking forward to excel with your customer service; where it is a powerful and easy-to-use web-based complaint system that can serve many purposes like managing complaints, tickets, etc. Our solution is meant to provide worldwide standards in complaint managements and handling, starting from filling cases up to issuing reports and statistics.


Quickly and Easily Handle Customer Complaints

Wasel provides a complete solution for resolving complaints with dedicated and transparent process for the best customer service environment.


Case Management

Complaint Classification

Corrective Actions

Complaint Tracking

Feedback Management

Forms Management


Quality Management